goTenna ProX requires connecting to an End User Device (EUD) before it can be used.  There are two ways to sign into the goTenna Application for iOS or Android

Online Login with Portal Credentials

This requires a portal administrator to log in to the organization account and create a new user. 

Note: Newly created users must first accept the email invite sent once a new user is added to be provided access to the portal and goTenna Application. 

Deploying Offline has a few options:

A User may connect to a goKit allowing applications and frequency sets to be pulled down to complete the setup process.

To start:

• Connect to goKit Wi-Fi Hotspot

• Scan QR Code provided

Via QR Code:

A user may also scan a QR code provided by a service user by manually inputting the information provided to tune the goTenna radio to the appropriate frequency set.

goTenna Pro/Pro X units use AES-256 encryption for Broadcast messages and require a key generation and sharing to enable. Anyone in the network can share and create frequencies without the need for special permissions.

1-to-1 Messages are encrypted by default using 384-bit elliptic curve encryption that is accomplished within the application without requiring user input.

Note: By default broadcast messages are unencrypted.

To create an encryption key: Navigate to the encryption menu by selecting “Encryption” from the main menu. Select the “+” icon to create or acquire a new encryption key.

To generate a new key: Select “Generate a new key”. Name your key. Please ensure that the key name selected is unique from your existing set of encryption keys. Select “Save”.

Note: Naming is important to ensure all users are using the same key. 

To use this key: Toggle “Encrypt Broadcasts” on and select the encryption key you’d like to use.

To share this key: You may choose to either share your key via broadcast chat or via QR code. In order to send the key via broadcast chat, please ensure your team is tuned into the same frequency set. 

• If sent via broadcast chat, your team members will receive a push notification on their device indicating that they have received a new encryption key.

• If QR code is selected, a QR code will appear on the screen for all team members to scan. Select the arrow to move on to key validation.

Contacts can be imported from any smartphone paired with the goTenna Pro X within the Pro Application. 

Contacts can also be created by using the appropriate GID and Call Sign associated with the individual. 

goTenna ID’s are auto-generated by the goTenna app and are prefixed with a “9”

There are 2 ways to initiate Relay Mode, in App and via button press

To turn on In app, navigate to menu, select device settings

• Toggle the relay mode icon to on
• You should receive a message indicating the unit is in relay mode

Button Presses

• On the goTenna pro, press the power button 3 times and wait for the LED to come on solid white.
• Press the power button 3 more times and the LED will go out
• Press 1 time and you should see 3 white flashes indicating the unit is in relay mode.

Note: The goTenna device MUST be paired before being placed in relay mode via button press. The pairing process tunes the device to the desired frequency sets.