Portal Access

Note: Pro Portal

• https://portal.gotenna.com/

 Also see the Pro Portal Overview and the Pro Portal User Guide

• The goTenna Portal is controlled by goTenna and requires the below information
• Organization Name
• Administrator Email Address
• Email prosupport@gotenna.com to complete portal registration

Troubleshooting

Problem 1: I can’t log in to my portal account

Solution: Organization Name must match the original organization name as when setup

Example: goTenna QA may have been requested to be set up as goTenna_QA

Problem 2: I need to an an Administrator to my account

Solution: goTenna is able to add additional administrators under existing portal accounts

         a.  To add additional administrators email prosupport@gotenna.com with the following:

1. Organization Name
2. Administrator email address to be added