Portal Access

Note: Pro Portal
Also see the Pro Portal Overview and the Pro Portal User Guide
- The goTenna Portal is controlled by goTenna and requires the below information
- Organization Name
- Administrator Email Address
- Email prosupport@gotenna.com to complete portal registration
Troubleshooting
Problem 1: I can’t log in to my portal account
Solution: Organization Name must match the original organization name as when setup
Example: goTenna QA may have been requested to be set up as goTenna_QA
Problem 2: I need to an an Administrator to my account
Solution: goTenna is able to add additional administrators under existing portal accounts
a. To add additional administrators email prosupport@gotenna.com with the following:
- Organization Name
- Administrator email address to be added