Portal Access

If you already have a goKit or goTenna Pro-X device Please contact goTenna at prosupport@gotenna.com for assistance. 

The goTenna Portal can be accessed by visiting portal.gotenna.com on a computer.

Log on to the Portal 

You will need three things to log into the portal. This information will be provided by your organization. If you have any issues logging in please contact prosupport@gotenna.com.

Organization- The exact name of your organization as listed in goTenna. For example: "The SafeHouse" should be typed exactly as it is in the Portal into the devices signing in. 

Email - You must log in with the email credentials provided by your organization’s administrator. 

Password - When your goTenna portal account is first created, you will receive an email confirming your account that also asks you to create a password. 

• If you did not receive the onboarding email, please check your spam folder.
• If you still did not receive the onboarding email, please ask your organization’s admin to resend the invite email. (Prosupport@gotenna.com can do that for you as well!)

Reset your password - If you’ve forgotten your password you can click “forgot password” on the login page, ask one of your organization’s administrators to reset the password or email prosupport@gotenna.com.