Friendly reminder to all goKit 1 users
Hello goKit users, We just wanted to send out a reminder that goTenna will no longer offer app support for goKit 1 after September 30th, 2023 (6 months from now). The computer within the case will stop functioning and any app support for goKit 1 on that date will end. For more information on next steps check out this article or view the options below:
Extending the service life of goKit 1
While native goKit 1 app features will stop functioning after the support period, customers will have a few options to extend the life of their goKits.
Option 1:
Request the latest ATAK Plugin Existing goKit 1 owners may request free access to deployment features in our latest ATAK plugin (v1.6.0.1) that was featured in the goKit 2 release. This will allow goKit 1 users to use any Android device running ATAK to maintain the deployment functionality of their goKit 1 past the support period. Users will also enjoy the benefits of being able to deploy a full deployment pack which is offered in goKit 2, allowing for quick deployment of frequency sets, data packages, maps, encryption keys, and PLI intervals. One license will be provided at no cost to existing goKit owners. Note that this will require that the device be logged into the goTenna Management Portal.
Option 2:
Trade in your existing goKit 1 to get a goKit 2 at a reduced cost. You will also receive an additional 4 goTenna Pro X2 devices as part of the upgrade.
Which version do I have?
First Generation goKit AKA goKitV1 New goKit 2
We launched the first version of the goTenna Pro Deployment Kit (goKit 1) almost five years ago to enable organizations to stay connected off the grid. Thank you for using the goKit 1 and we are excited to share what’s next for goTenna with you all.
Questions and support
Thank you for your continued support, and for allowing us to help serve you and your mission. If you have any questions or you’d like to explore upgrade options for the goKitV1.
Please contact prosupport@gotenna.com for assistance.